Portfolio

In this case study, see how I guide my team of designers to reach valuable conclusions from generative research and put the project on a trajectory for success.

This case study shows how emotional and behavioral design principles are applied to a building permitting citizen portal to achieve a specific goal to save permitting agencies millions of dollars and put the product far ahead of the competition.

Robust and standardized operations are critical to enable research and design teams to perform at their best and deliver world-class results.

Project clarity and visibility, key elements of cross-functional collaboration, are delivered in these processes.

Designers at every level must be mentored to look for new business opportunity.

The value of careful generative research is highlighted in this case study. Here, what seems like a straight-forward research and design project leads to a new product with $6M ARR potential.

Design makes a difference for every user. Imagine when that user's life is at stake while they interact with your design. Every pixel must be carefully considered and deliver value.

This case study highlights public safety Mobile CAD research and design that led to a feature called Response Mode. The story culminates with the fully functional prototype in three themes.

Watch how a 15 year-old product evolves with modern research and design practices to become a showcase product and market leader.

This is a gallery of various public administration and public safety design projects in various stages of fidelity. No order, no logic, no story, just a gallery.